Shipping Policy

 

Shipping Policy

At NAKED, we strive to provide a reliable and efficient shipping experience for all our customers within the United States.

Order Processing

All orders are processed within 2-4 business days (Monday through Friday, excluding holidays) after purchase.

Shipping Time

Once processed, orders typically arrive within 7-15 business days. Please note these are estimated delivery times and actual delivery may vary depending on carrier performance and other factors beyond our control.

Shipping Fees

Shipping costs are calculated and displayed at checkout based on your order details and destination.

Tracking Information

After your order ships, you will receive an email with tracking information. Please allow 24-48 hours for tracking updates to become available.

Returns and Refunds

You may return most items within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds will be processed within 7-10 business days of receiving your return.

Order Cancellations

Orders can be cancelled within 24 hours of purchase. After this window, we may have already begun processing your order and cancellation may no longer be possible.

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information.

Contact Us

If you have any questions or concerns about your order or delivery, please contact our customer support team at tavistammi8997@gmail.com.