Return & Refund Policy

Thank you for shopping with NAKED. Your satisfaction is very important to us.

Returns

We accept returns within 14 days of the date you receive your order. To qualify for a return, items must be unused, in their original condition, and returned in the original packaging.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or customized products
• Final sale items

Return Process

Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect. Please contact our customer service at tavistammi8997@gmail.com to initiate a return.

Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5-10 business days. Please note that processing times may vary depending on your payment provider.

Order Cancellation

Orders can be canceled within 24 hours of purchase. To request a cancellation, please contact us promptly at tavistammi8997@gmail.com. After 24 hours, cancellation requests cannot be guaranteed.

Shipping

Order processing typically takes 1-3 business days. Shipping usually takes 7-12 business days. Shipping fees are calculated and displayed at checkout.